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Salesforce Marketing Cloud - Business Analyst @ Ethiraj Associates

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 Salesforce Marketing Cloud - Business Analyst

Job Description

Exp: 5 7.5 years (relevant exp)

Location: Pan India

Work Mode: Hybrid (3 days Office & 2 days WFH)

NP: Immediate to 15-20 Days

Mandatory Skills:

Salesforce Marketing Cloud Business Analyst (SFMC BA), With 4 to 5 years of hands-on experience in the Marketing Cloud domain, including involvement in a minimum of 2 successful Salesforce Marketing Cloud implementations, and a proven track record in assisting the consultants in project execution and analysis, contributing to the successful delivery of marketing initiatives.

1. Responsibilities:

The role responsibilities of a Salesforce Marketing Cloud Business Analyst include:

  • Analyze business processes and gather requirements from stakeholders.
  • Developing and maintaining documentation, such as user stories, process flows, and system architecture diagrams.
  • Assist consultant in the design and implementation of marketing automation workflows and processes.
  • Collaborate with stakeholders to define user stories, acceptance criteria, and functional specifications.
  • Assisting in the testing and validation of marketing automation workflows and campaigns to ensure accuracy and effectiveness.

2. Technical Expertise:

  • Proficiency in Salesforce Marketing Cloud functionalities and features.
  • Familiarity with marketing automation best practices and workflows.
  • Ability to interpret technical documentation and translate it into actionable insights for stakeholders.
  • Experience with data integration tools and techniques.
  • Understanding of data privacy regulations and compliance standards relevant to marketing activities.
  • Proficiency in using analytics tools for reporting and analysis.
  • Familiarity with Agile project management methodologies for effective collaboration and project delivery.

3. Work Experience:

With 4 to 5 years of hands-on experience in the Marketing Cloud domain, including involvement in a minimum of 2 successful Salesforce Marketing Cloud implementations, and a proven track record in assisting the consultants in project execution and analysis, contributing to the successful delivery of marketing initiatives.

4. Certifications:

Good to have:

  • Salesforce Certified Marketing Cloud Consultant
  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Marketing Cloud Administrator


Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Ethiraj Associates
Location(s): Hyderabad

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Ethiraj Associates

Ethiraj Associates Private Limited Ethiraj Associates was founded with a vision to provide honest and professional recruitment services as a top-tier staffing agency. We offer highly suitable placements by ensuring success for employees as well as the company. Ours is a professionally managed c...