Store Manager
- Nykaa
- 4 - 9 years
- Ludhiana
- 7 months ago
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Job Description
Role & responsibilities :
Achieve store sales targets and key performance indicators (KPIs)
Deliver exceptional customer service and ensure customer satisfaction
Supervise, coach, and motivate store staff to perform effectively
Ensure visual merchandising and store presentation are in line with brand guidelines
Manage stock levels, inventory control, and timely replenishment
Monitor and optimize store expenses and profitability
Maintain compliance with all operational policies and procedures
Handle customer queries, complaints, and feedback effectively
Prepare regular reports on sales, staff performance, and operations
Ensure a safe, clean, and organized store environment.
Preferred candidate profile :
Graduate degree preferred with 4+ years of retail experience
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Sales-driven with a customer-first mindset
Good understanding of inventory and operations management
Ability to handle pressure and problem-solve on the go
Job Classification
Industry: Beauty & Personal CareFunctional Area / Department: Merchandising, Retail & eCommerceRole Category: Retail Store OperationsRole: Retail Store ManagerEmployement Type: Full timeContact Details:
Company: NykaaLocation(s): Ludhiana
Keyskills: Retail Store Operations Operations Target Achievement Team Handling KPI Monitoring
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Nykaa
FSN E-Commerce Ventures Ltd, d/b/a Nykaa, is an Indian retail company, headquartered in Mumbai. It sells beauty, wellness and fashion products through its website, mobile app and over 100 physical stores. In 2020, it became the first Indian unicorn startup headed by a woman. Nykaa sells products wh...
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