Department Manager/ Sr.Officer- Floor, Godown
- DMart
- 5 - 8 years
- Hyderabad
- 10 days ago
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Job Description
Department Manager -Role & responsibilities
1.Is responsible for store opening/closing based on the shift.
2.Conduct floor walk with purchase to ensure Hygiene, FIFO, timely refilling, proper display & correct price boards. Conduct Daily briefing for SA along with floor officer and for Cashier & Packers along with cash officer.
3.Participate in weekly store meeting, weekly briefing for security staff, housekeeping staff and promoters.
4.Track the daily KRAs for staff motivation & engagement.
5.Guide the officer (floor, cash) for delegating task based on daily attendance of staff.
6.Handle routine asset maintenance issues by coordinating with vendor, maintenance team.
7.Supervise daily Perpetual Inventory and 10 item stock take.
8.Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage.
9.Monitor daily cash handover to bank and follow strong room process at opening, closing.
10.Check the SRT register and ensure process is followed. Handle customer complaints and queries.
11.Supervise availability of Trollies, Baskets & bags for customer convenience and keep track of the trolly count on daily basis.
12.Implement the suggestions of Process Audit & Fire Safety Audit by
providing guidance to team.
13.Assist ASM/SM to prepare a plan with timelines for stock take, delegate task, monitor & follow up.
14.Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety
day.
15.Coordinate with maintainence team for Dry Run of critical equipment. Conduct On the Job Training for
Junior /Floor Officers, existing SAs.
16.Ensure freshness, availability & visibility of Top Selling, Focus SKUs in non
core, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down,
partial mark down, write off.
17.Interacting with government official during their visit to the store and
coordinating with relevant departments, functions.
Sr. Officer (Godown)-Role & responsibilities
1.Prepare schedule of Vendor in coordination with purchase. Handles a team of 10-15 people working in the godown.
2.Ensures proper ROTA management on a daily, weekly and monthly basis.
3.Timely intimation to ASM and SM if recruitment gaps appear.
Allocation of task to team members, train & guide new joinees and exisiting staff in godown.
4.Ensure adherence to processes at Receiving & Debit to vendors to control pilferage.
5.Prepare the godown layout and decide the stacking norms to ensure safety,hygiene and adherence to FSSAI norms.
6.Coordinate with floor team to ensure availability of stocks on the shelves.
7.Closely coordinate with GRN team for timely preparation of GRN. Preparation for stock take without disturbing the store functioning.
Reports to Store Manager.
Sr. Officer (Floor)-Role & responsibilities
1.Optimal utilization of all SA's depending on Buying cycle, Weekends, Holidays, Festivals.
2.Ensures proper ROTA management on a daily, weekly and monthly basis.
3.Timely intimation to ASM and SM if recruitment gaps appear.
Raise alarm on shrinkage patterns
4.Ensure that the floor is ready before store opens and closely monitor Hygiene, FIFO, timely refilling, proper display & correct price boards to provide customer satisfaction & convenience.
5.Ensure that the Remarks mentioned in Purchase Floor Walk register are implemented & do timely updation of registers.
6.Ensure that the store is ready for the evening footfall and stocks are moved from warehouse to floor late in evening
to enable easy refilling for the next day.
7.Has to execute the various processes from the team.
8.Ensure safety standards are followed by SAs within & outside the store. Provide support to Manager during Process Audit & Stock
Audit.
9.Ensure timely debit clearance & provide plan/instructions for stacking on Top-Top. In absence of Manager has to do "store opening" and oversee "cash hand over" to bank/ collection agency.
10.Needs to Actively participate in weekly store meetings. Conduct On the Job Training for Junior Floor Officers, existing and new SAs.
Job Classification
Industry: RetailFunctional Area / Department: Merchandising, Retail & eCommerceRole Category: Retail Store OperationsRole: Department / Floor ManagerEmployement Type: Full timeContact Details:
Company: DMartLocation(s): Hyderabad
Keyskills: Restaurant Management Communication Skills Time Management Store Operations Coordination Shift Management Production Inventory Interpersonal Skills
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