Collections Analyst - Bengaluru/Bangalore
- VMware
- 3 - 5 years
- Bengaluru
- 1 month ago
- Email to a friend
- Report this job
Job Description
- The Analyst will be responsible for Dunning process involving varied Perpetual HaaS and SaaS customers spread across the Globe
- This role requires an understanding of Finance, Customer engagement, reporting, and monitoring
- In addition, this person will also be responsible for reporting objective, data backed Account/ Customer-wise analysis to AR Team Management
- This role demands a professional who can excel under pressure, can work independently, understand, and leverage excellent communication skills to negotiate and resolve critical issues with the Customers
- The role also requires maintaining excellent partnership and persuading skills while engaging with Sales and cross functional
teams - The role requires sound analytical judgement, critical thinking, a precise attention to detail, and refined communication skills
Responsibilities
- Should be able to understand data and use it to make strategic reports. A step further, scrutinizing through the data or reports to identify opportunities for the organization.
- Along with Customer Account Management with adherence to AR policies and procedures.
- Ability to handle outbound customer requests.
- Manage e-Invoice and timely Invoice delivery;
- Ability to comprehend customer issues and seek resolution;
- Understand Compliance and maintain highest level of professionalism in customer interactions;
- Knowledge of operations in boundary systems like Oracle, Get paid etc,
- Data scrubbing and ability to prepare complex reports.
- Demonstrated interest in learning cross functional activities within AR team;
- Basic knowledge of geographic locations, languages, culture etc,
- Basic understanding of FX markets and HaaS/ SaaS Products
Qualification
- Graduate/Post Graduate Business, Finance, Accounting, Economics, Math, or Business Systems.
- 3-5 years experience in finance/accounting, or Collections Process
- Proficiency in Oracle and MS Office
- Experience with Power BI & MIS reporting will be plus Desired Skills/ Nice to have skills .
- Strong and independent thinker and influencer
- Strong organizational, problem solving and analytical skills
- Strong initiative and reciprocal work-style
- Exercises discernment within defined procedures and practices to resolve appropriate action
- Should have a customer centric attitude and Self-motivated
- Exposure to Systems implementation with strong background on policies/procedures.
- Ideal candidate will handle internal and external stake holders;
- Strength in succinctly explaining complex transactions and business impact
- Ability to drive process-based improvement across functions and within Finance
Job Classification
Industry: Software ProductFunctional Area: Software Product
Role Category: Finance
Role: Financial Analyst
Employement Type: Full time
Contact Details:
Company: VMwareLocation(s): Bengaluru
+ View Contact
Keyskills: Analytical skills Outbound Team management Business Finance collections process Account management MS Office Oracle Customer engagement Monitoring
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
