Ensure team s management including coaching, training, motivation and performance appraisal guidance;
Supervise the daily operations by adhering to the agreed SLAs towards the business partners;
Ensure good relationships with business partners and the global functional Team on a proactive basis;
Develop and report relevant KPI s for area of responsibility;
Ensure that KPI s are maintained, achieved and reported in a correct and timely manner;
Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work;
Problem analyses and proposal or assessment of solutions, and respective implementation.
Key Relationships:
Market team
FP&A team
Finance BP/ Controllers
Senior finance stakeholders
Knowledge, Skills and Abilities:
Experience with SAP is an advantage;
Experience in a Shared Service environment is an advantage;
Ability to read, write and communicate in English in a business setting;
Ability to pay close attention to detail and high degree of customer orientation;
Problem solving and analytical skills;
Self-motivated and self-directed individual
Good communication skills / good team player;
QUALIFICATIONS:
University degree in Finance/ CA/ ICWA
Experience in a Shared Service environment
Proven work experience in people management / demonstrated ability to manage a medium-sized team.
9+ years of working experience
Broad and deep theoretical understanding of job function
Keyskills: Business services Analytical skills R2R KPI Accounting Manager Finance Operations Performance appraisal Operations sap is Testing
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