Assistant General Manager
- Karthikeya Foods
- 8 - 12 years
- Bengaluru
- 1 month ago
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Job Description
Role & responsibilities
1. Restaurant Operation- (FOH)
a. Eye for detail- Perform outlet rounds keeping Safety, Quality, Compliance and guest experience in mind.
b. Briefings- Conduct effective briefings to motivate the team and provide valuable information
c. Follow outlet opening & closing procedure
d. Manage front desk operations if required
e. Manage bar & floor operations if required
f. Have a proactive approach towards guest needs and wants
g. Handle delivery operations flawlessly and organise the workspace
h. Drives service philosophy on the floor
i. Visit guest tables and encourage supervisors and managers to do the same
j. Learn and operate POS, Reservation application, Communications application, Delivery software and Aggregator platforms.
k. Address guest concerns and solve them positively
2. Administration
a. Do daily indenting of restaurant supplies
b. Conduct weekly & monthly inventory
c. Evaluate guest feedback daily and update the General Manager
d. Evaluate restaurant footfall every week and update the General Manager
e. Evaluate restaurant sales every week and update the General manager
f. Complete financial non-tolerance tasks such as daily sales reconciliation, float management, and miscellaneous Income & cash banking daily or as applicable
g. Perform all admin-related end reports which are directly related to the outlet's operations
h. Manage and approve all HR-related tasks, like leave requests, rostering, staff accommodation etc.
3. Decision Making
a. Take effective decisions while rostering and allocating staff
b. Make restaurant services available and not available based on your resources
c. Plan and make products available or not available in the bar based on circumstances
d. Decide restaurant supplies order and maintain optimum par levels
e. Plan and make an action plan for all event executions
f. Make valuable decisions towards guest satisfaction
4. Critical Conversation
a. Critical conversation with Team- Coaching, Instructions, Arguments, Insubordination, Rejections
b. Critical conversation with Guest- Inquiries, Request handling, Complaints, Feedback, Denials
Preferred Candidate Profile:
- Proven experience working in nightclubs and at high-volume bars.
- Based in Bengaluru.
- Minimum of 4 years of experience in a managerial position in a bar.
Perks and Benefits:
- Meals at work.
- Provident Fund (PF).
- Standard leave policy.
Job Classification
Industry: Hotels & RestaurantsFunctional Area: Hotels & Restaurants
Role Category: F&B Service
Role: Bar Manager
Employement Type: Full time
Contact Details:
Company: Karthikeya FoodsLocation(s): Bengaluru
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Karthikeya Foods
About companyBarkaas is Indias premier Indo-Arabic chain, established in 2016 and rapidly expanding with a strong presence across 31 locations. With a commitment to innovation and growth, we have recently diversified into the dynamic realms of food and lifestyle. As part of this strategic initiat...
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