Customer Support Representative / Banking @ The Job Factory

Job Description

• Responsible for UK client, handling queries, appropriate assistance.
• Patience when handling tough cases.
• Excellent communication and problem-solving skills.
• Candidate should possess excellent oral and written communication skills.
• Respond to customer queries in a timely and accurate way.
• Own and resolve customer issues efficiently, effectively and em-pathetically.
• Following up with customers for any further information.
• Provide accurate, valid, and complete information by using the right tools.
• Should be flexible with the shifts.

Eligibility:

• Grad or undergraduate fresher with good skills and fluency in English.
• Should be flexible with rotational shifts.
• 5 days of working 2 Days Off.
• Should have Minimum 1Year of experience in International Voice Process or FRESHERS GRADUATE.

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Keyskills:   customer satisfaction call center operations international bpo international call center customer care