Operations Manager - Medical Summarization (US) @ AM Infoweb

Job Description

Position: Manager - Operations

Job Description

• The Leader would be responsible for ensuring the operations are carried out as per the required SLAs, interact with the customer and plan completion of the project, and also accountable for all process deliverables of SLAs, KPIs around legal documentation review.
• The Business Leader will be a key member of the team responsible for the execution & management of Operations and providing subject matter expertise and oversight for one or more lines of business for the client.
• The ability to communicate effectively verbally and in writing to support the maintenance of the program and the strategic direction and goals of the firm is critical.

Must have experience:

• Minimum 1 -2 years of experience as an Operations Manager in a US Healthcare Based process (Having experience in Record Review or Medical Summarization is preferred).
• Should have managed a minimum span of 70-80 FTEs handled as an OM.

Academic Qualifications

• Should be a Doctor

Key competencies required

• Strong analytical skills
• Sound knowledge of Medical terminologies
• Must have excellent command over written and spoken English
• Detailed knowledge of call center operations, practices, and procedures.

General

• This is a full-time position
• Working from home is not encouraged.
• Rotational Day Shift

If interested please apply or share your resume at du***********a@am******b.com

Website - https://www.aminfoweb.in/

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