Key accountabilities
Articulate product strategy and innovation
_ Follow market, industry and technology trends that transform the airline retailing landscape.
_ Define the product strategy in collaboration with the Offer Business Owner, Train PM, Product Marketing and RD, in line with Airline new business retailing model.
_ Identify, gather and use data for decision making.
_ Foster innovation to unlock business value.
_ Participate in industry groups such as IATA, ATPCo and AGIFORS to understand market trends, present Amadeus solutions, and shape the industry transformation.
Identify opportunities
_ Identify, assess, and benchmark business needs from customers / prospects aligned with the product strategy.
_ Build the product plan/roadmap long-term plan.
_ Consolidate and articulate business needs into new product concepts or upgrades.
Sales and Marketing
_ Provide key information on the product-to-Product Marketing to define the Value proposition
_ Contribute to the launch plan with Product Marketing and other associated teams.
_ Share content for product documentation, sales tools, and collateral.
_ Create standard and tailor-made presentations, and demo scripts showing product value.
_ Give presentations, demos and familiarization sessions to customer, or train Sales to perform them.
_ Participate in the preparation of key events, guaranteeing the success of product launches and follow up.
_ Contribute to answering RFP/RFI for the product.
Ensure customer satisfaction
_ Provide support and assistance to customer.
_ Monitor product acceptance, product performance and satisfaction
_ Take corrective action as necessary.
Agile Product Management / Epic Owner activities
_ Participate in the RD Trains, implement the product vision the business value in line with the business owners, the train PM s, the product owners agile teams.
_ Participate in the Offer PM Train, identify and prioritize backlog items and deliver assigned objectives.
_ Communicate to, and gain adoption by, customers Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.
_Maximize the agile team outcome: translate requirements into epics and/or user stories, prioritize them and validate their delivery.
Formalize requirements (scoping)
_ Propose solutions that meet the business needs of customers whilst aligning with Amadeus product strategy.
_ Assess potential gaps between customer requirements and Amadeus solutions.
_ Write a high-level business requirement and/or document detailed requirements and epics and/or user stories.
Lead design and development using the SAFe framework
_ Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.
_ Participate in Sprint planning reviews.
_ Own or review solution Epics to ensure they correspond to identified customer / market needs
Requirements
Education
Keyskills: Product management Training Sales Customer satisfaction Agile Revenue management RFP Product marketing Product strategy Amadeus
www.amadeus.co.in Customer support 24x7 , Business Development and Telecalling 1-3 years experience