Product Trainer
- Aeries Technology
- 4 - 8 years
- Bengaluru
- 1 year ago
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Job Description
Deliver engaging and effective training sessions to customers, primarily online, across all Quickbase training classes Develop and maintain comprehensive training materials, including videos, presentations, and hands-on exercises Collaborate with the product team to stay informed on new features and enhancements Assist in the creation and maintenance of certification exams Provide expert support and guidance to customers during training sessions, addressing questions and concerns Continuously improve training content and delivery methods based on customer feedback and industry best practices Coach customers at virtual events and in-person (when applicable) in best practices as they build dynamic solutions with Quickbase Manage aspects of the customer onboarding program to drive product adoption and refine the program for maximum impact Use design thinking principles to craft and iterate on engaging instructor-led and on-demand content Administer the software adoption platform to facilitate adoption among new customers Serve as a subject matter expert on Quickbase features and enhancements Heres What Youll Bring To The Table Bachelor's Degree plus 1-2 years in a training or education role OR 5-6 years in a training or education role Strong experience with relational databases, productivity tools, and SaaS products (preferably Quickbase) English fluency with excellent communication and presentation skills Strong understanding of adult learning principles and instructional design methodologies Flexibility to travel up to 25% Experience delivering group trainings, both in-person and virtually Ability to work independently and collaboratively in a dynamic, cross-functional team environment Passion for helping customers succeed and a commitment to continuous improvement App Builder certification is a must-have; Expert Builder certification is a nice-to-haveJob Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Product / Service TrainerEmployement Type: Full timeContact Details:
Company: Aeries TechnologyLocation(s): Bengaluru+ View Contact
Keyskills: productivity saas adult learninginstructional design presentation skills training delivery product training communication skills
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Aeries Technology
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