Customer Support Representative - - Internovo
- Internovo Ventures
- 0 - 1 years
- Malad, vashi, Andheri
- 2 months ago
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Job Description
Position: Tele-calling Executive
Salary: Depends on experience
Company: InterNovo Ventures Private Limited
Location: Mumbai Job Type: Full Time
About: As a Tele-calling Executive, you will be responsible for outbound calls to potential and existing
customers with the objective of promoting our products/services, generating sales leads, and providing
outstanding customer service. You will play a crucial role in establishing and maintaining positive
relationships with customers while achieving individual and team-based targets.
Key Responsibilities:
Conduct outbound calls to prospective and existing customers following provided scripts and guidelines.
Identify potential sales opportunities and effectively present key features and benefits of products/services
to secure sales.
Build and maintain strong relationships with customers by providing accurate information and addressing
inquiries or concerns.
Achieve set targets for call volume, sales leads, and conversion rates within specified timelines.
Document and update customer records, ensuring accuracy and completeness in the CRM system.
Collaborate with the sales and marketing teams to support promotional campaigns and initiatives.
Continuously enhance product knowledge and stay updated on industry trends to effectively communicate
information to customers.
Requirements:
Proven experience in tele-calling or tele-sales roles preferred. (Banking/Insurance/Credit/Loans)
Excellent communication and interpersonal skills.
Ability to engage and build rapport with customers over the phone.
Strong negotiation and persuasion skills.
Proficiency in using CRM software and basic computer applications.
Goal-oriented mindset with a focus on achieving and exceeding targets.
Ability to work independently and as part of a team.
High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
Benefits:
Competitive salary and commission structure based on performance.
Opportunities for career growth and professional development.
A supportive and collaborative work environment.
Job Classification
Industry: Financial ServicesFunctional Area: Financial Services
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time
Contact Details:
Company: Internovo VenturesLocation(s): Malad, vashi, Andheri
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Internovo Ventures
About companyInternovo Ventures Pvt. Ltd. represents a joint venture between Interface Ventures and Novostack, blending the realms of finance and technology. Interface Ventures serves as an integrated platform for investments, incubation, and advisory services, while Novostack operates as an inno...
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