Travel process - SM @ Success Stories

Job Description

Hiring for UK Travel process

Roles & Responsibilities- 

- Efficiently handling inbound calls - Ticketing, reissuing, cancellation, booking

- Assisting them if they are facing a problem and troubleshooting it

- Ensuring the customer has a positive experience with the company

- Maintain C SAT scores

- Maintain AHT, Login hrs, Quality

Eligibilities

- Fresher/ Experience in customer service both can apply

- UG/ Grad both can apply

- 5 days working

- Rotational shifts and 2 rotational week offs

- Both side cab

- Salary upto 40000/- CTC

- Performance based incentives upto - 15000

- Location - Noida

Shruti Mathur
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Keyskills:   inbound process voice process international bpo bpo voice customer service international call center