Assistant Front Office / OPD Billing
- Fortis
- 0 - 3 years
- Multi-City, India
- 2 months ago
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- Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
Job Description
Fortis Healthcare Ltd is looking for Assistant Front Office / OPD Billing to join our dynamic team and embark on a rewarding career journey- The Assistant Front Office / OPD Billing is responsible for supporting the efficient functioning of the front office and ensuring accurate billing processes for Outpatient Department (OPD) services
- The role requires a combination of excellent interpersonal skills, attention to detail, and knowledge of billing procedures in a healthcare environment
Key Responsibilities:
- Front Office Operations:Greet and assist patients, visitors, and staff in a courteous and professional manner
- Manage front desk activities, including patient check-ins, appointments, and responding to inquiries
- Maintain a well-organized and welcoming front office area
- Patient Registration:Collect and verify patient information during the registration process
- Ensure accurate entry of patient demographics and insurance details into the system
- Assist patients in completing necessary forms for registration
- Insurance Verification:Verify insurance coverage for outpatient services and communicate relevant information to both patients and medical staff
- Resolve discrepancies or issues related to insurance coverage in collaboration with insurance providers
- Billing and Invoicing:Prepare and submit accurate invoices for outpatient services rendered
- Review and reconcile billing statements to ensure completeness and accuracy
- Coordinate with the finance department to address any billing-related concerns
- Coding Compliance:Collaborate with medical coding personnel to ensure proper coding of outpatient services for billing purposes
- Stay informed about coding regulations and compliance requirements
- Payment Processing:Process payments from patients, insurance companies, and other entities for outpatient services
- Monitor accounts receivable and follow up on outstanding balances
- Customer Service:Address patient inquiries and concerns related to billing and front office services
- Provide clear and concise information to patients regarding billing processes and payment options
- Documentation:Maintain accurate and up-to-date records of patient interactions, billing activities, and other relevant information
- Ensure compliance with privacy and confidentiality regulations
Job Classification
Industry: Medical Services / HospitalFunctional Area: Medical Services / Hospital
Role Category: Other Hospital Staff
Role: Patient Service Assistant
Employement Type: Full time
Contact Details:
Company: FortisLocation(s): Multi-City, India
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Keyskills: front desk front office Billing front office operations
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Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities. Currently, the company operates its healthcare delivery services in India, Dubai, M...
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