Company Description Smartstaff is an innovative blue-collar staffing platform based in Ahmedabad, India. Our goal is to simplify the way businesses connect with their workforce through cutting-edge technology and industry expertise. We specialize in worker sourcing, verification, onboarding, and payrolling to provide a seamless experience for our clients. Our commitment to excellence has earned us a reputation for having one of the lowest attrition rates in the industry. Role Description This is a full-time on-site role for an Assistant Manager. The Assistant Manager will be responsible for supervising the day-to-day operations, handling customer inquiries and complaints, managing schedules, and training and coaching the staff. The Assistant Manager will ensure a high level of customer service and operational efficiency while adhering to company policies and procedures. Qualifications Leadership, organizational, and problem-solving skills Excellent communication and customer. service skills Experience in managing staff and handling customer inquiries and complaints Knowledge of HRMS software and attendance tracking systems Strong attention to detail and ability to multi-task Bachelor's degree in Business Administration or related field Experience in the staffing industry and knowledge of labor laws and regulations is a plus
Employement Category:
Employement Type: Full time Industry: Others Role Category: Product Management Functional Area: Not Applicable Role/Responsibilies: Assistant Manager