Corporate Quality Manager - Service Quality @ Garima Interprises

Job Description

Job Description Title: Corporate Quality Manager Service Quality Manager Role (Job Profile): Corporate Quality Manager Management Level: Manager (ML7) About Accenture: At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: The Quality function at Accenture fosters long-term relationships with clients on the riskiest deals and largest accounts to enable client success. As a Quality Support organisation, we help the quality leads and Quality Assurance directors be trusted advisors to clients and account leadership on matters of quality, expectation management and the delivery of client business outcomes and by providing data driven insights and benchmarks to drive action. Together, we will achieve sustainable. shared success for our clients and Accenture. You Are: A detail-oriented process owner who can manage and report on the execution of a strategic Quality process end to end. You are energized by constantly watching out for ways to improve and solve problems through a combination of known best practices, new ideas, and collaboration. You are a natural leader with a gift for coaching others and playing to their strengths to maximize the teams performance. The Work: We are looking for a Quality Managers to support the Industry X Quality Framework and Quality Lead: Fostering knowledge about and understanding of the Industry X Quality & Risk Framework: Awareness sessions for business stakeholders Question and answer sessions for business stakeholders Revision of training materials Supporting tool development: Creation and confirmation of requirements for the IX Quality Framework Tool(s) Business Acceptance Tests for Tool upgrades Supporting creation and maintenance of Work Archetypes and risk profiles: Identification of need to create a new Archetype Identification of Business Owners Assistance of Business Owners for content of Archetypes Support of Legal Review Update of Archetype Repository & Tool Database (SharePoint) Supporting identification of Archetypes for opportunities Participation to pipeline reviews Assistance of Business Owners for mapping opportunity Archetype

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Product Management
Functional Area: Not Applicable
Role/Responsibilies: Corporate Quality Manager - Service Quality

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Keyskills:   Quality Management Process Improvement Problem Solving Leadership Coaching Stakeholder Management Risk Management Training Tool Development Business Analysis