Learning & Development Facilitator
- Concentrix
- 3 - 6 years
- Hyderabad
- 3 months ago
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Job Description
Key Responsibilities
- Facilitate full day sessions across levels on a variety of strategic topics, both Face to face & Virtual
- Conduct learning need analysis, and recommend learning solutions
- Play a key role in the creation of new Lab offerings across a variety of domains
- Work as part of a highly collaborative team, promoting teamwork and high-quality deliverables/ communication of learning programs
- Articulate the vision and value of the learning programs to internal audiences and clients
- Collect, organize and share content across the global community of practice
- Present data on the progress on the learning plans, investment summary, quality of programs and business impact with respect to the assigned location/accounts/stakeholders
- Highlight Location nomination status to Zonal Learning Leaders to enable maximum participation at the location
- Handle all Location learning related escalations as the 1st level POC and ensure timely resolution as well.
- Organize planned reviews for respective segment with the segment Owners, HR Partner and executive Sponsor and Biz Location Leaders.
- Best Practice sharing, process improvement and standardize approach to deployment.
- Support in Communication and Branding of Segment programs and other learning initiatives
- Build valued relationships consistently, enabling on-going and effective partnerships focused on achieving shared objectives for the learning team.
- Should have good understanding of business challenges and business functionality from a BPM standpoint
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Corporate Training
Role: Corporate Training - Other
Employement Type: Full time
Contact Details:
Company: ConcentrixLocation(s): Hyderabad
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₹ -11 Lacs P.A
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Concentrix
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global ...
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