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Customer Care Representative @ Trigent Software

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 Customer Care Representative

Job Description

Greeting rom Trigent !!

Share CV :sa******f@tr****t.com


Consultant

Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.  

Competencies:   Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc.  

 Should have basic knowledge of Mortgage and Title Insurance Concepts   Ability to Retrieve relevant information using appropriate Online Business-related Websites   Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively  

Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration)

Interested candidates can contact to HR Sanovar -9686298*** or can share their resumes to sa******f@tr****t.com
Regards,
HR Sanovar
Trigent Software
9686298***
sa******f@tr****t.com

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Trigent software
Location(s): Bengaluru

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Keyskills:   Email Support Non Voice Process Bpo Non Voice Blended Process Customer Service Customer Support International Non Voice Chat Support Non Voice International Process Rotational Shifts Chat Process

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₹ 50,000-2.25 Lacs P.A

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Trigent Software

Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employee potenti...