Desktop Support Engineer @ Diverse Lynx

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Desktop Support Engineer

Diverse Lynx
1 - 3 years
Hyderabad
7 months ago
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Job Description

JD for Desktop Support Engineer. Key Responsibilities:

Provide Level 1 and Level 2 technical support to end-users in person, remotely, or via phone/email.
Install, configure, and maintain Windows operating systems , applications, and hardware (desktops, laptops, printers, scanners).
Troubleshoot and resolve issues related to network connectivity, email clients (e.g., Outlook), printers, and peripherals .
Manage and maintain user accounts, permissions, and profiles in Active Directory.
Support software installations , updates, and patch management.
Handle system imaging, backups, and data recovery tasks.
Document technical issues, solutions, and processes in the ticketing system.
Escalate complex issues to senior support teams or vendors when necessary.
Provide support for conference room equipment , including projectors, VoIP phones, and video conferencing tools (e.g., Zoom, MS Teams).
Ensure compliance with IT policies, security standards, and best practices.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Diverse Lynx
Location(s): Hyderabad

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Keyskills: Patch management Ticketing Operating systems Data recovery Active directory VOIP Video conferencing Windows Desktop support Technical support

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Your name (*)

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Diverse Lynx

CMM Level IT Organization Thanks & Regards, Mohan Diverselynx India. Office: 0120-4604540, Ext-1140 | Email: pabitra.swain@diverselynx.in | URL: http://www.diverselynx.com

Desktop Support Engineer @ Diverse Lynx

Home > Hardware and Networks - Other