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Excellent Job Opportunity For Email and Chat Support Executives @ Letrim Intelligence

Home > Voice / Blended

 Excellent Job Opportunity For Email and Chat Support Executives

Job Description

Role:  

Email / Chat Support Executives should respond to customer enquiries on behalf of the company. It is their responsibility to provide quality instructions or responses to be able to resolve the customer's issue.

 

Responsibilities:

  Includes but not limited to:

  •  Answer emails / chats received from the subscribers across the globe and resolved their queries and complaints daily
  • Ensure that all the email / Chat communication activities are performed in accordance with the company policies
  • Will be required to Multi-task and handle 2-3 chats simultaneously

Required Skills:   

  •  Excellent Communication (Written)
  •   Should be flexible with shifts (6 days working.    Rotational shifts- Morning, noon and US)
  • Emails and Chat customer support experience is preferred
  • Able to work independently and efficiently to meet deadlines
  • Self-Motivated, Detail-oriented and organised
  • Typing Proficiency: 40-50 wpm
If the above job description matches your profile please walk in for an interview on the above mentioned dates between 11 am to 1 pm. 
Contact Person - Pricilla Mark

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Letrim Intelligence
Location(s): Chennai

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Keyskills:   customer service executive Customer Support Email customer support executive Chat

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Letrim Intelligence

Tanweer IqbalExecutive - Talent AcquisitionM: +91 9790950550| E: Tanweer.iqbal@meritgroup.co.uk@MeritDataCode @MeritGroup @Meritgr0up