Job Title - Senior Salesforce Administrator
Job Type - Permanent, Full time
Work Type - Work from Office
Location - Chennai
Job Description :
Responsibilities
All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
Understanding of fundamental triggers/Apex code knowledge Sandbox environment management.
DevOps/release management experience
Identify and gather requirements, translating them into best-practice, scalable solutions focused on exceptional user experience.
Identify unused or underutilized platform features.
Create a platform roadmap and define priorities, liaising with stakeholders.
Own the communication of any platform changes to end users and stakeholders.
Data management to improve Salesforce data quality, implementing rules and automation as needed.
Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Monitor and improve user adoption.
New user and ongoing user training
Technical documentation
Management of integrated applications and third-party suppliers, including Conga, Gearset, ZoomInfo, LinkedIn Navigator, and more.
Qualifications and Background Required:
Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration handson experience with Sales Cloud
Certified Salesforce Administrator
Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
Desirable:
Bachelors/Postgraduate degree or professional qualification.
Knowledge, Skills, and Abilities Required:
A proactive attitude to platform enhancements
Designing scalable, best-practice solutions
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels.
Translating requirements into technical solutions
Experience in change management and governance.
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing Salesforce configuration changes.
DevOps/release management experience.
Desirable:
Understanding of basic triggers/Apex code knowledge
Demonstrates continued personal/professional development.
Active in the Salesforce community.
Keyskills: Cpq Salesforce Integration sales cloud Salesforce Administration Salesforce Salesforce Sales Cloud Salesforce Certification Visual Studio Salesforce CRM Sales Force Development Salesforce Cpq Cpq Cloud platform app builder Apex