Customer Support Representative @ Hucon Solutions India

Job Description

Company Description Welcome to CoachX, your ultimate online learning platform offering live learning sessions to help you acquire in-demand skills to prepare for a better future. Our experienced mentors are here to guide and empower you in certificate courses that matter. We offer diverse subjects to explore and provide top-notch education from industry experts. Our unwavering commitment to your success sets us apart. Join us at CoachX and unlock your potential with confidence. Role Description This is a full-time on-site role for an Inside Sales Specialist in Pune. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, and communication with potential customers. The Inside Sales Specialist will also be responsible for meeting your targets and bringing in allotted revenue targets through new admissions. You will serve as the first point of contact with potential customers. You need to understand customer needs and requirements and map the. solution suitable to his/her needs. You need to develop and maintain positive relationships with customers, pre and post-sales You will be following up on sales inquiries that potential customers make through website chats, emails, and inbound calls and outbound calls. Proactively seek new sales opportunities via inbound and outbound calling and meet your revenue and admission targets. You will be solely responsible for achieving sales targets set by management. You will have to stay up to date with product knowledge to help your customer genuinely. You will collaborate with team members for follow-up and closures to meet your sales targets. Manage sales pipeline for current and next month. Qualifications Excellent Communication Skills Strong Customer Service Skills Experience in a similar role is preferred

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

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Keyskills:   Excellent Communication Skills Strong Customer Service Skills