Customer Service Representative @ The Job Factory

Job Description

Company Description LifeWall is a company based in New Delhi that transforms outdoor spaces such as terraces, lawns and backyards to create inviting spaces for friends and family to gather. The company employs professional designers, engineers and installers to turn clients" vision for their outdoor space into a reality. Role and Responsiblities Receive and process customer inquiries. Pre-qualify incoming inquiries. Schedule client appointments at our Experience Centre. Follow up with customers to finalize orders. Complete project order closure documentation. Coordinate with the design Team for order closure. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Ability to resolve customer issues and ensure customer satisfaction Excellent verbal and written communication skills Positive attitude and ability to work in a team environment Experience in the home improvement or construction industry is a plus Associate's. or Bachelor's degree in Business Administration or related field Relevant skills and qualifications that would be beneficial for this position include proficiency in Microsoft Office and experience with CRM software. Candidates should also possess strong problem-solving and organizational skills

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Service Excellent verbal written communication skills Positive attitude Ability to work in a team environment Experience in the home improvement construction industry Proficiency in Microsoft Office Experience with CRM software Strong problemsolving skills Organizational skills