Compliance Executive @ Talentco Hr Services

Job Description

JD: Compliance Executive - 3rd Party Collections

As a Compliance Execuve in 3rd Party Collecons, you will play a crucial role in ensuring adherence
to regulatory guidelines and compliance standards specific to the collecons industry. The primary
focus will be on client support, consumer email support, dispute management support, file reviews,
and effecve communicaon within the organizaon.

Key Responsibilies:
Dispute Management Support:Assist in managing and resolving disputes in compliance with industry regulaons.
Work closely with internal teams to invesgate and address any compliance-related disputes.

Consumer Email Support:Respond promptly and professionally to consumer emails, addressing compliance-related concerns
and queries.Provide clear and concise informaon regarding compliance procedures.

Client Support:Collaborate with clients to address inquiries related to compliance procedures and regulaons.
Ensure a clear understanding of client requirements and maintain proacve communicaon channels.

File Reviews:Conduct thorough reviews of collecon files to ensure compliance with the Fair Debt Collecon Pracces Act (FDCPA) and other relevant 3rd party regulaons.Idenfy and recfy any discrepancies or non-compliance issues in a mely manner.

Communicaon:Maintain open lines of communicaon with internal teams to disseminate informaon regarding
compliance updates and changes.Collaborate with stakeholders to implement correcve acons and improvements based on
compliance feedback.

Required Knowledge/Skills/Abilies:

Fair Understanding of FDCPA & Other 1st and 3rd Party Related Regulations:
Possess in-depth knowledge of the Fair Debt Collecon Pracces Act and other relevant 3rd party
regulaons.

Attention to Detail, Time Management, and Decision-Making Skills:
Demonstrate a keen aenon to detail when reviewing files and handling compliance-related tasks.
Effecvely manage me to meet deadlines and make informed decisions in compliance maers.
T

eamwork and Individual Work:
Work collaboravely with team members and other departments to ensure a cohesive approach to
compliance. Ability to work independently when necessary, taking ownership of compliance tasks
and responsibilies.

Follow-Up and Implementaon:
Be vigilant in following up on compliance-related plans and ensuring their effecve implementaon.
Provide mely feedback and updates on the progress of compliance iniaves.

3rd Party Collecons Experience:
Possess a minimum of 2 years of hands-on experience in 3rd party collecons.
Demonstrate a track record of successfully navigang and managing compliance issues in a
collecons environment.

Flexibility and Sense of Urgency:
Demonstrate flexibility in adapng to changing compliance requirements.
Act with a sense of urgency to address and resolve compliance issues promptly.

Employement Category:

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Keyskills:   management email compliance regulations standards support client support consumer dispute fdcpa party 3rd