Escrow expert - SME role in Mumbai @ 2coms

Meet or exceed productivity and quality benchmarks as per team guidelines

Conduct audits on processed items, provide constructive feedback

Maintain dashboards, SOPs, and MIS reports

Support processing associates with domain expertise

6+ years of experience in US Mortgage Escrow processes

Strong understanding of:

• Escrow analysis, set-up, and cancellations
  

• Initial escrow statements, HUD comprehension, tax amount reporting
  

• Pre - boarding loans, hazard insurance, MI cancellations
  

• Escrow tools like CoreLogic, LERETA, Proctor, Assurant
  

Good to have: knowledge of mobile homes

Proficiency in MS Office and typing (30+ WPM)

Excellent communication, analytical, and team collaboration skills

Willingness to work in night shifts and from office location

Graduate/Diploma (4 years) in any discipline

Preferred: Bachelors in Accounting, Finance, or relevant field