Onsite Manager / Pre-sales Facilitator
- Zealsoft Technology
- 1 - 5 years
- Madurai
- 2 years ago
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Job Description
- The Onsite Manager/Pre-sales Facilitator is responsible for overseeing on-site operations, managing client relationships, and facilitating pre-sales activities
- This role requires a strong blend of leadership, technical knowledge, and communication skills
- The individual in this position will collaborate with sales teams, technical experts, and clients to ensure seamless pre-sales processes and outstanding customer experiences
Key Responsibilities:
- Client Relationship Management:Build and maintain strong relationships with clients by understanding their needs and requirements
- Act as the main point of contact for clients during pre-sales activities
- Address client queries and concerns promptly and professionally
- Pre-sales Facilitation:Collaborate with sales teams to understand client requirements and propose appropriate solutions
- Coordinate with technical experts to develop tailored proposals and presentations for potential clients
- Conduct product demonstrations and presentations to showcase company offerings
- Provide technical guidance and support to sales teams during pre-sales activities
- Onsite Operations Management:Oversee on-site operations and ensure smooth execution of projects
- Supervise onsite staff and provide leadership and support as needed
- Monitor project progress and address any issues or obstacles to ensure timely delivery
- Collaborate with internal teams to ensure seamless coordination between onsite and offsite activities
- Technical Knowledge:Stay up-to-date with the latest industry trends, technologies, and product offerings
- Possess in-depth knowledge of company products/services to effectively communicate their value to clients
- Provide technical expertise and guidance to both clients and internal teams
- Documentation and Reporting:Prepare detailed and accurate reports on pre-sales activities, client interactions, and project progress
- Maintain comprehensive documentation of client requirements, proposals, and project details
- Provide regular updates to management and stakeholders regarding pre-sales activities and project status
- Qualifications and Skills:Bachelors degree in Business, Engineering, or a related field (Masters degree preferred)
- Proven experience in pre-sales facilitation and onsite management, preferably in a technical or IT-related industry
- Strong technical background with a good understanding of IT products and services
- Excellent communication and presentation skills
- Exceptional interpersonal and relationship-building abilities
- Strong leadership and team management skills
- Ability to work under pressure and manage multiple priorities effectively
- Attention to detail and strong analytical skills
- Proficiency in relevant software applications and tools
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Business Development Manager (BDM)Employement Type: Full timeContact Details:
Company: Zealsoft TechnologyLocation(s): Madurai+ View Contact
Keyskills: Analytical skills Operations management Team management Client relationship management Relationship building Manager Presales Management Application software Monitoring
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