Customer Service Representative @ Kochar Infotech

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Customer Service Representative

Kochar Infotech
1 - 2 years
Noida, Gurugram
8 months ago
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Job Description

Handle incoming or outgoing and inbound calls, from customers
Resolve product or service-related issues promptly
Achieve performance metrics (e.g., average handling time, CSAT)
Lead Generation and retention experience is a plus.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Kochar Infotech
Location(s): Noida, Gurugram

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Keyskills: Lead Generation Retention Management Customer Focus Customer Engagement

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₹ -4 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Kochar Infotech

Kochar Infotech Limited Kochar Infotech Ltd. is a technology company helping enterprises achieve Digital Transformation in Customer Experience & Business Efficiency. We are a team of 2500+ Solution Providers, serving clients in over 20 countries. Our Clients include International Brands su...

Customer Service Representative @ Kochar Infotech

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