Senior Cloud Services Architect
- NTT DATA, Inc.
- 4 - 8 years
- Mumbai
- 1 month ago
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Job Description
Key Responsibilities:
- Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions.
- Designs complex managed service solutions to meet client requirements by integrating technology and service design the cloud domain.
- Works across multiple teams in the design of the Managed Service offering.
- Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market.
- Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability.
- Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders.
- Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.
- Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
- Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology).
- Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the clients current architecture, platforms and operating models.
- Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.
- Provides coaching and mentoring and acts as advisor and decision maker in service design situations.
- Support the sales teams to have a commercial model discussion with the client.
- Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term.
- Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model.
- Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
Knowledge and Attributes:
- Advanced understanding of cloud technologies, networking, security, and system administration
- Advanced demonstratable knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations.
- Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills.
- Advanced understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies.
- Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
- Ability to work with costing models in partnership with sales and finance stakeholders.
- Ability to communicate potential improvements and value of our solutions to all levels of stakeholders, including C-suite decision-makers.
- Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
- Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
- Up to date knowledge on emerging trends in Cloud technology, Managed Services Integration, etc.
- Analytical abilities to discover and analyze all input and data.
- Passion for staying abreast of related industry trends and best practices.
Academic Qualifications and Certifications:
- Bachelors degree or equivalent in Information technology/systems or a related field.
- Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.
- Scaled Agile certification or equivalent is desirable.
- Additional technology vendor certifications are desirable, such as
- (any one or more) - Azure AZ900 Azure Fundamentals, AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/Azure.
Required Experience:
- Advanced prior experience in managed service provider, or cloud services provider.
- Track record of designing cloud infrastructure managed services solutions to medium/large enterprise accounts.
- Proof of structuring medium/large, multi-year profitable contracts.
- Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design.
- Advanced experience working in an environment with global delivery and in multiple geographies and industries
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time
Contact Details:
Company: NTT DATA, Inc.Location(s): Mumbai
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Keyskills: Cloud Azure VTSP SIAM ITSM Technology Architectures SLA AWS
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