International Customer Support/Voice Support/Rotational Shift
- IntouchCX
- 0 - 5 years
- Bengaluru
- 22 days ago
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Job Description
Dear Candidate,
Greetings from Intouch CX for international Voice customer support hiring
Point of contact :
9620688***
ya**********a@in******x.com
Voice Job Description / Profile
Job Title : Customer Service Associate (CSA) Voice
Location : Bengaluru
Workspace :WFO
Department Operations
Channel Voice
Language : English
Hours of Operation 24/7
Overview of Position The role of the Customer Service Associate (CSA) - Voice, will be responsible for:
Responsibilities: International voice process II English Communication.
- Contacting existing customers as well as prospective customers on call
- Obtaining customer information and other relevant data
- Asking questions to the customer and understanding their need
- Resolving customer queries and issues related to the products and service via call.
- Qualifications :PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply
Candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply.
Salary Range : Voice up to INR 3.60LPA+ (Incentive) With 2 way cab and free Food provided.
Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent night shifts/ Rotational shifts
Interview Rounds:
Voice&Accent round
HR Round
Operations round
Note: Need immediate joiners 0-15 days Notice period/ Immediate Joiner No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory).
If shortlisted in the interview process, make sure to be active on calls and e-mails.
Preferred candidate profile :
Exp - minimum 6 months of exp.
Education - 12th mandatory
Immediate Joiners
Shift - Rotational shift (5 days)
Off - Rotational off (2 days)
Work Mode - Work from office
Interested Candidates Contact
HR Yashaswini
@9620688***
ya**********a@in******x.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCXLocation(s): Bengaluru
Keyskills: Inbound Voice Process Customer Support Customer Care International Voice Process International Calling US Process International Call Center Bpo Voice Voice Process Us Voice Process Voice Support International BPO
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IntouchCX
About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...
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