Customer Service Representative @ Solis Hr Solutions

Job Description

Company Description Enhanceplus Placement LLP is a leading HR consultancy that specializes in providing comprehensive enterprise solutions. We are committed to helping individuals and organizations grow within the dynamic Indian economy. Our services are tailored to meet the unique needs of emerging startups and large corporations, and we strive to create a future of enhanced growth and success for our clients. Role Description This is a full-time on-site role for a Customer Service Representative located in Mumbai. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, processing orders, and providing information about the products and services. The role involves interacting with customers over the phone, email, and chat in a professional and courteous manner. Qualifications Customer Service, Customer Support, and Customer Experience skills Customer Satisfaction skills Excellent verbal and written. communication skills Problem-solving and conflict resolution skills Ability to work well in a team and independently Experience in using customer service software and tools Bachelor's degree in Business Administration or related field Experience in the HR or recruitment industry is a plus

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Customer Support Customer Experience Customer Satisfaction Verbal Communication Written Communication Conflict Resolution Teamwork Independence HR Recruitment Problemsolving Customer Service Software