Sales Manager
- Indiafilings
- 3 - 8 years
- Mumbai
- 8 months ago
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Job Description
Role & responsibilities
1.Sales Delivery & Team Management:
- Carry a team quota and ensure achievement through effective team leadership.
- Supervise and guide day-to-day operations in a call center-based sales setup.
- Continuously assess and leverage the strengths of team members while addressing gaps through coaching.
2. Performance Coaching & Training:
- Train, mentor, and onboard new sales associates, making them productive within 90 days.
- Coach the team regularly on product knowledge, customer engagement, objection handling, and closing strategies.
- Conduct mock sessions and performance reviews to enhance communication and selling skills.
3. Sales Strategy & Execution:
- Design and implement sales programs and initiatives to target key customer segments.
- Monitor customer feedback (VOC) and field intelligence to refine sales approaches.
- Drive conversion through lead tracking, pipeline reviews, and regular performance huddles.
4. Customer Engagement & Relationship Management:
- Assist team members in high-value negotiations and client interactions.
- Conduct customer meetings to understand needs and ensure service satisfaction.
5. Process & Data Management:
- Analyze weekly and monthly sales data to identify trends, gaps, and improvement areas.
- Track key metrics such as TAT, calls missed, follow-up delays, and lead aging.
- Share daily and weekly performance reports with the management and flag operational issues proactively.
6. Compliance & Policy Adherence:
- Ensure team compliance with internal processes and regulatory norms.
- Actively resolve bottlenecks, escalations, and performance blockers.
Job Classification
Industry: Accounting / AuditingFunctional Area / Department: BFSI, Investments & TradingRole Category: BFSI, Investments & Trading - OtherRole: BFSI, Investments & Trading - OtherEmployement Type: Full timeContact Details:
Company: IndiafilingsLocation(s): Mumbai
Keyskills: Sass Sales Team Handling Revenue Targets Revenue Generation Corporate Sales Target Achievement Good English Communication Pressure Handling Lead Generation Selling Skills Convincing Power B2B Sales
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Indiafilings
We are on a mission to make Entrepreneurship easier and affordable to millions. IndiaFilings provides a simple and intuitive platform for setting up a business and managing compliance. We started our journey in 2014 and bootstrapped the business till 2024, serving over 2 lakh businesses. In 2022, we...
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