Data Analyst (Business Intelligence) @ BPO Convergence

Job Description

Job Summary: As a Business Intelligence Specialist at RateGain, a prominent B2B SaaS company in the travel and hospitality industry, you will play a pivotal role within the sales operations team. Leveraging your 3-4 years of experience as a Data Analyst, you will be responsible for the critical analysis of sales and marketing data, with a focus on enhancing decision-making processes. Reporting to senior management, you will compile performance reports, establish analytics tools, and support process improvements and strategic initiatives. Responsibilities: Data Analysis and Reporting: Utilize your expertise to prepare comprehensive monthly business reviews for multiple products and verticals. This will involve in-depth data analysis, trend identification, and actionable insights. CRM Data Management: Streamline and maintain data within our CRM system, ensuring data accuracy and completeness. Collaborate with the sales team to optimize CRM workflows. Support Leadership Teams. Provide valuable support to CXOs, business leaders, and commercial heads by addressing their analytical needs. You will be a key resource for decision-making, offering data-driven recommendations. Dashboard Development: Create interactive dashboards and analytical tools using BI software (e.g., Tableau, Power BI) to facilitate process improvement and support strategic initiatives. These dashboards should be user-friendly and dynamic for real-time insights. Ad Hoc Analysis: Be prepared to conduct ad hoc analyses as required by various stakeholders, responding to urgent data requests and providing insights promptly. Qualifications: A Bachelor's degree in a relevant field such as B.TECH (Bachelor of Technology) or a similar quantitative discipline. 3-4 years of proven experience as a Data Analyst or similar role, demonstrating a strong command of data analysis tools and techniques. Proficiency in data visualization tools, including Tableau, Power BI, or similar software. Strong analytical and problem-solving skills, with the ability to convert data into actionable insights. Excellent communication and presentation skills to convey complex data findings to non-technical stakeholders effectively

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: Data Analyst (Business Intelligence)

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Keyskills:   Data Analysis Data Visualization Communication Presentation CRM Data Management Dashboard Development Ad Hoc Analysis