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Assistant Manager - Transactional Quality (GDS/Travel/Sabre) @ WNS Holdings

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 Assistant Manager - Transactional Quality (GDS/Travel/Sabre)

Job Description

  • GDS - Sabre & Amadeus knowledge.
  • IATA Certification / Diploma in travel preferred
  • Experience of working with or for a Global Travel Management company (TMC)
  • Quality Domain/background would be preferred.
  • Understanding of complex ticketing logics
  • Has experience in managing TMC Back end processes. Fulfillment of Air, Hotel, Queue Management
  • Good verbal and written communication skills.
  • Understand and abide by the importance of discipline, punctuality & protocol
  • Flexible with shifts - 24X7 Set up
  • Real Time Monitoring and allocation of work
  • Ensure all reports are delivered accurately and on time
  • Acknowledge and communicate effectively with the Client
  • Conduct trainings/refreshers
  • Monitor production hours, shrinkage etc

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Manager / Supervisor
Employement Type: Freshers

Contact Details:

Company: WNS Holdings
Location(s): Visakhapatnam

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Keyskills:   IATA Queue Management production GDS Real Time Monitoring Travel Management

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WNS Holdings

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance...