Software Asset Management Analyst
- Sapwood Ventures
- 2 - 7 years
- Mumbai
- 26 days ago
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Job Description
Responsibilities
- Ensures the successful installation, integration, and deployment of SAM Platform (preferably SNOW) and solutions in various production and non-production environments
- Install SAM Platform with the infrastructure teams, and report application metrics with the goal of preventing non-compliance and improving IT effectiveness
- Provide Design and Architecture expertise in terms of SNOW infrastructure requirements and software configurations.
- Analyse reported incidents and problems for the applications, assessing patterns, making recommendations, and implementing fixes.
- Prepares and maintains technical documentation to assist with the operation, maintenance, and development of the SAM Platform
- Creates and executes application and system test procedures after tools implementation
- Identifies critical business transactions and implement tools to manage alert and response
- Day-to-Day use of the tool operation and tool optimization.
- Work with the Level 2 teams and Snow support to troubleshoot and understand system faults.
- Develop, support, and manage complex Alerts, Reports, and Views
- Ability to troubleshoot to effectively solve problems, using knowledge, experience, logic, and independent judgment consistent with standards, practices, policies, and procedures.
- Identifies opportunities for streamlining processes through automation
- Lead implementation of tools and monitoring
- Manage and ensure Security remediation Implementation for all findings
- Lead problem Management and resolution around SAM Platform
- Provide Instrumentation for proactive diagnostic insight into the health of applications
- Create systems for error handling, and logging
- End-to-end ownership of managing the tools application and ensured the on-time updates, hotfix & upgrades done
Knowledge and Skills
Above 4-5 years of experience in Installation, Integration, Deployment & Maintenance of SAM Tools like SNOW, Flexera, Aspera, BigFix, ILMT, ServiceNow SAM Pro etc.Primary - SNOW, Flexera, and equivalent.Secondary - BigFix, ILMT
Working knowledge of the holistic monitoring of applications with drill-down on the SNOW platform layers (infra, data, middleware, apps, etc.) Mandatory Skills
- At-least 4/5 years of Installation, maintenance, and working knowledge of SAM tools Snow, Flexera, and equivalent.
- Working knowledge of the holistic monitoring of applications with drill-down on the SAM Platform layers (infra, data, middleware, apps, etc.)
- Basic Knowledge of Server, Cloud, Virtualization, Database, Network, Containers Administration.
- Good verbal and written communication skills.
Good to have -
- Knowledge of other infra & application tools will be a plus
- Dashboard & Reporting tools working knowledge
- Basic understanding of modern software development tools and SCM (software configuration management)
- Automation & Integration tools knowledge such as Ansible, Terraform, Chef, Jenkins, etc
- Strong knowledge of the Networking domain
- Strong knowledge of Windows & Linux OS administration and Database administration
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Sapwood VenturesLocation(s): Mumbai
Keyskills: Software Asset Management License Management Bigfix Snow Software Licensing Flexera
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Sapwood Ventures
Sapwood Ventures Pvt. Ltd. Company Profile: Sapwood Ventures Pvt. Ltd. We are a leading Manpower Consultancy hiring for our client located in Mumbai, which is a business solution provider.
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