Incident Management Lead
- Hdfc Bank
- 14 - 20 years
- Mumbai
- 16 hours ago
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Job Description
Job Role - Incident Management Lead
Location - Airoli
Key Skill - Flexcube/ Flexcube Corporate/ Swift/ Incident Management/ Team Management
Job Purpose:
We are looking for a seasoned technology leader to take endtoend ownership of Incident Management, Vulnerability Management, and OS Patching for critical banking applications including Flexcube (FCUBS), SWIFT, Core Banking for Foreign Branch Operations, EMS, and other associated platforms.
The ideal candidate will partner closely with crossfunctional teamsincluding application developer, Infrastructure, Information Security, Application Support, and Riskto ensure timely resolution of incidents, remediation of vulnerabilities, proactive risk reduction, and seamless continuity of banking operations.
This position requires 247 availability to manage and resolve high-impact incidents affecting banking operations.
Prior experience managing incidents on FCUBS / SWFIT is preferred.
Job Responsibilities:
- Strong working knowledge of FCUBS (FLEXCUBE UBS) architecture, components, EOD/BOD processes, and integrations.
- Hands-on understanding of SWIFT Alliance Access/Integrator, message flows, interfaces, and security modules.
- Extensive experience in Incident, Vulnerability, and Patch Management frameworks.
- Familiarity with tools such as:
- SIEM/SOC platforms
- Vulnerability scanners (Nessus, Qualys, etc.)
- ITSM tools (ServiceNow, Remedy, JIRA)
- Knowledge of database technologies (Oracle), UNIX/Linux environments, and application middleware (WebLogic).
- Leadership & Behavioral
- Strong stakeholder management
- Proven team leadership experience with ability to mentor and guide technical teams.
- Excellent communication, documentation, and problemsolving abilities.
- High sense of ownership, urgency, and accountability.
Job Classification
Industry: BankingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Hdfc BankLocation(s): Mumbai
Keyskills: Flexcube Corporate Flexcube Swift Incident Management 24X7 Production Support
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HDFC Bank Limited HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996...
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