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Customer Support Executive @ Tech Mahindra

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 Customer Support Executive

Job Description

Tech Mahindra is hiring for US Voice Process (Inbound customer service + Upselling)

Looking for an immediate Joiner


Location: Malad


Shift Window: 24/7 (rotational 9.5 hrs of shift


Working days: 5 days working, 2 rotational week off


Fresher can apply with excellent communication skill


Role & responsibilities -

Provide customer support for VOICE for international customers.

  • Resolve customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.

Key skills:

  • Fluent in communication skills.
  • Good knowledge of computer
  • Ready to work in night shift
  • Ready to work in voice process

Company will provide one way cab facility


Rounds of interview:

1. HR

2. VNA

3. Ops


Interested Candidates can call or drop your updated cv on this number:

8261801*** - HR Komal Jha


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Inbound Voice Process Communication Skills Upselling Us Voice Process International Voice Process Written And Oral Communication Fluent English Outbound Process

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₹ .25-4 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...