Job Description

Opening For Sales Coordinator with largest Manufactring Co , Rajkot.

Job description

Job Title : Sales Co-Ordinator

Company : Manufacturing

Location : Multiple locations near by Rajkot Area.

Regional Language - Guajarati / Hindi / English (any one)

Qualification : Any Graduate/B.E /Diploma

Experience : 0-5 years

Job Type : Full-time

Role:

The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. The Sales Co-Ordinator will be the first point of contact for our customers, addressing their needs and concerns in a timely and efficient manner.

Responsibilities:

• Provide excellent customer service through various channels, including phone, email, and chat.
• Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary.
• Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
• Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
• Document and track customer interactions and resolutions in the company's CRM system.
• Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements.
• Stay updated on product knowledge, industry trends, and customer service best practices.
• Identify opportunities to upsell or cross-sell products and services to existing customers.
• Assist in the development and improvement of sales/operations processes and procedures.
• Meet and exceed individual and team performance goals.

Qualifications:

• Proven experience in a sales coordination or customer support.
• Excellent communication skills, both written and verbal (English)
• Strong problem-solving and decision-making abilities.
• Ability to work well in a team environment and collaborate with colleagues from various departments.
• Familiarity with customer relationship management (CRM/Indiamart/Justdial/Tradeindia) software.
• Ability to multitask and prioritize in a fast-paced environment.
• Empathy and patience when dealing with customer issues.
• Proactive and self-motivated with a positive attitude.

• NOTE: WE ARE NOT TAKING ANY CHARGES FROM CANDIDATES.

Interested Candidates Contact.

Email- hidden_email

Mobile: 76hidden_mobile8/ 70hidden_mobile3

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Thanks & Regards,

Steerway Business Consultants.

www.steerway.in

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Keyskills:   business operations sales support back office operations office assistance back office management sales coordination back office support