Hiring for Quality Analyst
location Gurgoan
call hidden_mobile
Evaluate outbound sales calls for compliance with relevant regulations and company policies
Collaborate with sales and compliance teams to improve quality and compliance
- Provide regular feedback to sales team members on their performance and suggest areas for improvement
- Conduct reviews of sales training materials and provide suggestions for updating and improving them
- Ensure all customer interactions are handled with the highest level of professionalism and customer service
Keyskills: bpo qa quality analyst qa voice