Collections-Collections Officer-SLI - Raxaul @ O3 Hire

Job Description

Department Collections-SLI Job posted on Nov 06, 2023 Employee Type Permanent-Sales Vertical Experience range (Years) 0 - 2 years Group Company: HDFC Bank Limited Designation: Collections-Collections Officer-SLI (221_2045_100098) Office Location: Raxaul Raxaul Bazar (Branch) Position description: Sr Collection Officer-Unsecured Primary Responsibilities: Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts. Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases Additional Responsibilities: Coverages-Trails-Intensity Educational qualifications preferred Category: Bachelor's Degree Academic score: Pass Institution tier: Any Required Certification/s: Required work experience Industry: Banking/NBFC Preferred Role. Collections/Customer Service Years of experience: 0 to 2 Key Performance Indicators: Resolution, Rollback & Normalization Required Competencies: Result Orientation, Team Work, Customer Service Required Knowledge: Excel and MS office Required Skills: Negotiation skills, communication skills, Influencing skills & Time Management Required abilities Physical: Travel if required Specific requirements Travel: Travel if required Vehicle: NA Other details Contract Types: Permanent Compliance Related: No Union Affiliation: No

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Pre-SalesSales / BD
Functional Area: Not Applicable
Role/Responsibilies: Collections-Collections Officer-SLI - Raxaul

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Keyskills:   Negotiation skills communication skills Time Management Excel MS office Influencing skills