Senior Executive/Executive Process Compliance @ Talent Leads

Job Description

Experience on successfully handling the team to manage the 24*7 Operation. Need to manage the rostering & skills development through coaching and training on process and technology . Handling the customer escalation and provide the solution timely. Good Communication, Analytical & Liaising skill to manage the partner and get them convince through the logical inputs. Measurement of the all KPIs & Performances of the all Lease partners as per the agreement. Hands on experience on MS Excel & PowerPoint to present the team/function performance. Need to measure the productivity of team and enhance the skill set of team. Key Learner and innovative mind set to convert the manual jobs to automated through Tools. Auditing the work performance of the team and appraise subordinates. Promote a culture a proactive approach and ownership among the engineers. Process enhancement and strengthen to improve the performance. We are a fun-loving, energetic and fast growing company. that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do "jobs never done before

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Senior Executive/Executive Process Compliance

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Keyskills:   Team Management Rostering Coaching Training Customer Escalation Problem Solving Communication Analytical Skills Liaising Performance Measurement MS Excel MS PowerPoint Innovation Auditing Performance Appraisal Process Enhancement Performance Improvement Skills Development KPI Measurement Productivity Measurement Skill Enhancement Proactive Approach