Project Manager - Night Shift
- Coforge
- 8 - 13 years
- Hyderabad
- 7 months ago
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Job Description
Work Schedule Requirements:
- Working hours: Must be available and actively engaged from 6:30 PM IST to 4 AM IST to support the PST timezone.
- Initial 4 weeks: Required to work from the office for a few hours daily to get familiar with Coforges and the clients ecosystem.
- Post initial period: Must be physically present in office once or twice a week, depending on coordination needs and project requirements.
Key Responsibilities:
End-to-End Delivery Monitoring & ADO Compliance
- Drive sprint-level and daily task tracking via Azure DevOps (ADO).
- Ensure team adherence to agile ceremonies, backlog grooming, and sprint hygiene.
- Track task progress, validate completion, and support on-time, high-quality delivery.
- Maintain oversight on work log updates and timely hour tracking across all geographies.
Resource Management, Feedback & Performance
- Conduct monthly 1:1 discussion with offshore and Nearshore team members to assess progress, identify blockers, and provide coaching.
- Gather and share structured feedback from client and resources for continuous performance improvement.
- Maintain an internal skills matrix and promote the deployment of top talent to critical areas.
- Identify and address skill gaps; recommend interventions, mentoring, or reallocation where necessary.
- Onboarding/Offboarding: Ensure seamless integration into Account and exits of resources through structured processes and documentation.
- Recruitment Operations: Participate in daily recruitment scrum calls, track demand fulfillment, and closely follow-up with TA & RDG teams.
Invoicing & Timesheet Compliance
- Track and approve timesheets across teams and vendors.
- Maintain timesheet accuracy for client audits and monthly invoice processing.
- Prepare and review monthly invoices in coordination with finance and delivery stakeholders.
Vendor & Performance Management
- Monitor vendor deliverables and ensure adherence to contractual SLAs and delivery quality.
- Lead weekly performance discussions, initiate improvement actions, and ensure compliance with reporting expectations.
AI Enablement & Learning Coordination
- Partner with internal AI learning teams to track participation in AI/ML training paths.
- Push enablement goals, monitor completion, and maintain visibility into workforce readiness initiatives.
Cross-Geo Team Collaboration
- Coordinate delivery across LATAM and India teams, ensuring effective handoffs and clear accountability.
- Serve as the communication channel between client stakeholders concerns/escalations and global delivery teams.
Daily Internal Cadence & Stakeholder Updates
- Lead daily internal cadences with the offshore and nearshore teams to review progress, unblock issues, and align deliverables.
- Participate in client sync-ups to share delivery health, risks, and accomplishments.
- Provide proactive escalation and resolution management.
Reporting & Dashboarding
- Create and maintain Excel-based dashboards to track KPIs, ADO metrics, compliance, resource performance, and training.
- Deliver monthly status reports covering team performance, risk mitigation, client feedback, vendor status, and upskilling metrics.
- Present delivery insights and strategic recommendations to internal and client leadership.
Required Qualifications:
- 810 years of experience in Project Management, Delivery Oversight, or IT Operations.
- Strong hands-on experience with Azure DevOps (ADO) and agile/scrum methodologies.
- Advanced proficiency in Microsoft Excel (pivot tables, charts, dashboards, automation/macros).
- Prior experience handling timesheet compliance, invoicing, and vendor delivery.
- Strong interpersonal skills for coaching, feedback management, and team development.
- Excellent written and verbal communication skills in English.
- Willingness to work Pacific Standard Time (PST) hours from India.
Preferred Qualifications:
- Experience supporting US clients in Banking or Financial Services.
- Familiarity with AI/ML learning programs or enablement initiatives.
- Exposure to managing both internal and vendor resources across geographies.
- Spanish/Portuguese understanding is a plus, though not required.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: IT Project ManagerEmployement Type: Full timeContact Details:
Company: Cigniti TechnologiesLocation(s): Hyderabad+ View Contact
Keyskills: Project Management Resource Management Azure Devops Delivery Management
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₹ 20-25 Lacs P.A
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