L2 Support Engineer(Only Telecom Domain) @ WNS Global Services

Job Description

Skill: unix and shell scripting , telecom bss / oss , rdbms and oracle queries , hadoop / hbase / postgresql , systems development , telecom domain; Exp: 3-6 years; Hi All, We have an excellent opportunity in Bangalore with Pelatro Solutions Pvt. Ltd. for an L2 Support Engineer role. Who have experience in Telecom domain. ROLE TITLE Senior Support Engineer (L2 Support) Work Experience 3 to 6 years OBJECTIVES of ROLE Responsible for deploying and supporting the product/CRs at customer environment. Managing the tickets from customer adhering to SLA RESPONSIBILITIES /TASKS Installation of product/solution and its dependencies on servers Following up with customer points of contact for various aspects. Integration of product with various external entities and readiness of the solution. End to end system testing before handing over system to customer for user acceptance testing. Driving the UAT with end customer(s) from support perspective Launch and post-go live. management of the product, including Monitoring and automation of various jobs SKILLS Very good knowledge on Unix and Shell scripting 2. 3 to 6 years of experience with Telecom BSS/OSS solution in prior with at least two customers with/without onsite presence. Good knowledge on RDBMS concepts and Oracle Queries Preferred knowledge on Hadoop/HBase/PostgreSQL Extensive experience of systems development including involvement in all major stages of software development projects. Good Knowledge and appreciation of systems development lifecycles and methodologies. Well established communication, presentation, motivational and inter-personal skills associated with person-management abilities. Thorough understanding, appreciation and analysis of the issues underlying systems development. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed. Prior experience in Telecom sources ETL tool experience is preferred. If you are interested, please send your resume to hidden_email

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Others
Functional Area: Not Applicable
Role/Responsibilies: L2 Support Engineer(Only Telecom Domain)

+ View Contact

Keyskills:   unix shell scripting telecom bss oss rdbms oracle queries hadoop hbase postgresql systems development telecom domain