Customer Service Representative @ Salary Hikers Hiring

Job Description

Essential Functions/Core Responsibilities

*  Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
*  Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
*  Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
*  Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
 
QUALIFICATION - Undergraduate / gtaduate
 
Package - 18k - 23k ( For freshers)
 24k - 45k ( for experience)
Location - Gurugram ( work from office only)
Cab facility available in odd hours.

For further queries
WHATSAPP/CALL
TULIKA - hidden_mobile
ROHIT - hidden_mobile

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Keyskills:   international process service customer customer service representatives customer support customer service voice non-voice