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Cloud Engineer @ HCLTech

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HCLTech  Cloud Engineer

Job Description

Roles and Responsibilities :

  • Design, implement, and maintain complex network infrastructure using Genesys Cloud.
  • Troubleshoot issues with voice networking systems to ensure optimal performance and reliability.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement changes as needed.
  • Provide technical support to customers through phone, email, or chat channels.

Job Requirements :

  • 5-13 years of experience in a similar role within the IT Infra industry.
  • Strong knowledge of Genesys cloud and Contact Center
  • Experience with voice networking technologies such as VoIP, SIP, H.323 protocols etc.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: HCLTech
Location(s): Noida, Gurugram

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Keyskills:   Contact Center Genesys Network voice

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₹ 0-20 Lacs P.A

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HCLTech

HCL softwareBangalore