Gold Loan Officer @ U Mind Consulting

Job Description

Gold Loan Officer

You will play a key role in managing gold loan transactions, assisting clients, and ensuring adherence to regulatory standards. The ideal candidate should have a solid understanding of gold loan processes, excellent customer service skills, and the ability to thrive in a fast-paced financial environment.

Key Responsibilities:

• Interact with customers to understand their gold loan requirements and provide detailed information on loan products.
• Address customer queries, concerns, and provide timely and accurate assistance.
• Evaluate gold assets presented for loans and determine loan eligibility.
• Process loan applications, ensuring accuracy and completeness of documentation.
• Facilitate the disbursement of approved gold loans to customers.
• Ensure adherence to policies and procedures during the disbursement process.
• Build and maintain positive relationships with existing and potential customers.
• Proactively address customer issues and provide solutions to enhance customer satisfaction.

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Keyskills:   client relationship management gold loan operations sales