Desktop Support Engineer @ Redisolve Software

Job Description

We are Hiring!!!

Job Description for Desktop Support Engineer

1. System engineer maintains and troubleshoots the existing computers, laptops, security, and servers.
2. To install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance.
3. Network of computers, and the desktop engineer typically has a manager to whom they report.
4. A strong background in information technology and proficiency in all the Windows platforms is required.

Required Candidate profile

• Should be willing to join immediately or have a noticed period of less than 15 days.
• Should be willing to work in any night rotational shift.
• Should be willing to do work from office.

Desktop Support Engineer Tasks

• Answer calls or tickets to support end users with applications, hardware, software, and networking.
• Create end user documentation and knowledge base articles.
• Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions using ticketing tool.
• Monitor backups and maintenance logs.
• ISP Management, vendor follow-up, firewall monitoring
• Patches update
• Anti-Virus Console and update management
• Asset and Software License management
• Team coordination
• Improve and automate manual processes.
• Cross platform work and support (both Linux & Windows)

Note: Candidates are asked to come for direct Walkin to Chennai & If got selected training will be given in Chennai

Date - 02-06-2025 to 16-06-2025 (Direct Walk in)

Contact Person - Jackson GS Jorin (Senior Associate HR) 0r Pradeep (HR)

Contact Number - 9841980*** / 9150030***

Address - New No:37, Old No: 23-24, 4th Floor, Chamiers Towers, Chamiers Road, Teynampet, Chennai 600018, Ph: 91-44-4300 9030 | 91-44-4202 0780 , Website: www.redisolve.com

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Software Troubleshooting Antivirus Management Troubleshoot hardware Hardware Installation Isp Management