Loan Origination - Team Leader @ Sharda It Services

Job Description

JOB DESCRIPTION Job Responsibilities Focus on team deliverables and expected performance levels to achieve targeted objectives and ensure adherence to Service Level Agreement (SLA) Supervision & assessing work allocation, identifying areas of capacity globally during day Monitoring of break items / aged items highlighted through DLO reporting/NOSTROS/ and analytical reporting Ensuring all controls and JP Morgan requirements are adhered to at all times and any risk items escalated immediately Comply with audit and compliance regulations and be the focal point for audit visits Update of SOPs and SLAs and monitoring to ensure adherence to them by all staff Focal point for all staff and client queries both internally and externally Implement strategy and core objectives for the team in line with the global operations roadmap Maintain high levels of engagement with the Lenders, Credit executives/Underwriters, Client service executives and Bankers Manage. partnerships by working closely with cross functional stakeholders across the firm. Manage the team to maintain 100% client satisfaction that is received through i Survey scores Be an SME in the process and understand the upstream and downstream process The person will be involved in key projects related to process re-engineering, designing new functionalities, end user testing and training. In addition the Team Lead Supervisor is also expected to protect the clients and Banks interests at all times and ensure that their integrity is maintained within the market place. To ensure department procedures are maintained and internal processes can adapt to market/client demands. To maintain optimum service level for all clients ensuring any reasons for and proposed solutions to, negative trends are documented and escalated. Required Qualifications, Skills and Capabilities Bachelors degree in Commerce/Accounting preferred 5+ years of work experience, preferably in Banking/Mortgage/Financial Analysis and Loan Operations Candidate should be open to work in night shifts Strong verbal & written communication to effectively communicate with various stakeholders and across levels Supervisory experience in managing complex process with minimum supervision and independently make the decisions related to the process Preferable knowledge on aspects of Financial Statements, MIS reporting, Credit Agreement and other loan documents ACBS/VLS/LIQ servicing system knowledge preferred Demonstrate the attributes of flexibility and accountability Excellent interpersonal skills to work effectively in team environment Attention to detail and problem solving skills Client relationship and time management MS Office skills Strong problem solving skills to undertake analysis, resolve issues/problems related to the process Risk & control mindset Experience in driving small projects ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs. ABOUT THE TEAM Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations. Operations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience

Employement Category:

Employement Type: Full time
Industry: Financial Services
Role Category: Tour / Travel GuideTour / Travel Management
Functional Area: Not Applicable
Role/Responsibilies: Loan Origination - Team Leader

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Keyskills:   Supervision Monitoring Compliance Audit SOPs SLAs Client service Financial analysis Loan operations Interpersonal skills Problem solving Client relationship management Time management MS Office Project management Process reengineering Verbal written communication Attention to detail Risk control mindset