Customer Service Representative @ Salary Hikers Hiring

Job Description

About Victora Lifts: Victora Lifts stands as an esteemed leader in the elevator industry, dedicated to delivering unparalleled products and services. Our commitment revolves around providing cutting-edge INFRATRAVEL solutions. As our company continues its growth trajectory, we are actively seeking a dedicated and customer-focused individual to join us as a Customer Service Representative for Victora Lifts. Responsibilities: Serve as the first point of contact for Victora Lifts, delivering exceptional customer service by promptly addressing inquiries and providing accurate information. Guide customers through our diverse product offerings, offering tailored solutions that meet their specific needs. Effectively handle and resolve customer concerns, ensuring a positive and satisfying experience with Victora Lifts. Collaborate with internal teams to streamline communication, ensuring swift and accurate responses to customer queries. Maintain detailed records of customer. interactions, feedback, and inquiries for continuous improvement. Stay updated on Victora Lifts" latest products, services, and industry trends to enhance customer support initiatives. Identify areas for process improvement to contribute to overall customer satisfaction. Qualifications: Proven experience in customer service or a related field. Outstanding communication and interpersonal skills, coupled with a customer-centric approach. Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. Quick learner with the ability to adapt to new technologies and processes. Familiarity with CRM software and ticketing systems is a plus. Benefits: Competitive salary and a comprehensive benefits package. Opportunities for professional development in a dynamic and growing industry. Collaborative work environment within a team of skilled professionals. Discounts on elevator products and services. Location: Noida How to Apply: If you are passionate about delivering exceptional customer service and contributing to the success of Victora Lifts in Noida, we encourage you to apply. Please submit your resume to hidden_email. Join Victora Lifts in elevating customer service excellence

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   customer service communication interpersonal skills adaptability ticketing systems problemsolving CRM software