Customer Care Executive @ Square Yards

Job Description

1. Respond to customer inquiries and provide information about products or services.
2. Handle and resolve customer complaints or issues in a professional and timely manner.
3. Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
4. Collaborate with other teams to ensure customer needs are met and issues are resolved.
5. Keep accurate records of customer interactions and transactions.
6. Stay updated on product knowledge and company policies to provide accurate information to customers.
7. Follow up with customers to ensure their concerns have been addressed and resolved.
8. Provide feedback to management regarding customer trends and concerns.

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Keyskills:   communication customer support guest handling front office