Center Manager @ Dr. Nishita S Cosmetic

Job Description

Profile: Center Manager (Sales)
Location: Adajan, Surat
Work Type: Full Time

Role & Responsibilities:

• To ensure that the clinic meets/exceeds the sales targets provided to it.
• To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.
• To Maintained Fixed Assets registers and take care of the fixed assets in the clinic.
• Train, Guide, retained and motivate the clinic teams to perform better.
• To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.
• To be responsible for Ensuring Standardization of Clinics as per SOP.
• To be responsible for Product Explanation / Consultations / Counseling & Closing.
• To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling.
• To be responsible for retention and daily appreciation of staff.
• Evaluate employee performance and develop individual development plans.
• Quarterly KRA of existing staff and monthly KRA of new staff.
• To be responsible for assisting training staffs.
• To be responsible for implementing at clinic any new policy / SOP.
• To be responsible to take reference, Review & Feedback from patient.
• To be responsible for Handling Customer Complaints & Queries.
• Reporting to Management / ASM / RSM / NATIONAL HEAD about Performance of clinic/ MIS/ Reports.
• To be responsible for ensuring grooming standards as per the company are met.
• Should take up Hair Treatments as and when required / instructed in case of exigency and emergency requirement.
• Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.
• To maintained stock and Clinic cash & Petty Cash.
• Do billing in ERP as and when required.
• To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same.

Working hour: 10 AM To 7 PM.(Mandatory working on weekends, Rotational week off & 6 days working).
Kindly note: Personal phones are not allowed during the working hour.
Candidate Preferred: We are Strictly looking for a candidate from the Beauty or Cosmetic Industry only.

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Keyskills:   sales coordination sales management sales