Customer Service Representative @ United Career

Job Description

Company Description Seevo is a home furnishings business located in Mumbai. With 26 years of experience in home furnishings, we have evolved from a Brick and Mortar store to an online market. We value quality and personality when it comes to home decor and strive to bring the same to our customer's homes. Role Description This is a full-time on-site role for a Customer Service Representative at Seevo. The Customer Service Representative will be responsible for handling customer queries, concerns, and complaints via phone, email, and chat. They will also be responsible for ensuring customer satisfaction, providing a positive customer experience, and maintaining customer records and information. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Customer Satisfaction and Customer Experience skills Experience in handling customer queries, concerns, and complaints Excellent communication skills, both written and verbal Ability to. multitask and work under pressure Strong problem-solving skills and the ability to think on the spot Attention to detail and ability to maintain accurate records and information Bachelor's degree in Business Administration, Communication, or related field

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Service Customer Satisfaction Customer Experience Communication Multitasking Problemsolving Attention to detail